Playacar Palace - Playa del Carmen

ex. Playacar Palace Wyndham Grand Resort

Bahia Del Espiritu Santo, Esq. Abraira De Arriva, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Playacar Palace - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Picnic area/ Tables

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Playacar Palace is a 5-star hotel offering a non-smoking accommodation not far from Sian ka'an Jeep Tour Expedition, Cavernas Chaaktun and Nuestra Senora del Carmen Catholic Church. Built in 1993, the elegant hotel was renovated in 2005.

Playacar Palace lies in the center of Playa del Carmen. This property is set close to the white beach and offers umbrellas and outdoor chaise lounges.

The hotel boasts close proximity to a theme park, restaurants and bars.

Cancun International airport can be reached in 55 minutes by car from Playacar Palace.

Rooms

Playacar Palace offers 201 rooms on 5 floors that come with an iPod dock, a private balcony, satellite TV, climate control and Wi-Fi along with coffee/tea makers and a dishwasher. Some rooms have the islands view. For more comfort terry bathrobes, a spa bathtub and a shower are provided.

Eat & Drink

A broad variety of local dishes is served at the designed restaurant. At the attractive snack bar guests will enjoy a selection of coffee, soft drinks and beers. A resort area features Coffee Stop within 900 meters of the venue.

Services

Guests can rent cars at the hotel.

Relax

Leisure options include a picnic area, an outdoor swimming pool and a golf course. Active guests can advantage of a fitness center, a gym and yoga classes offered on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   5.  Number of rooms:   201.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving
  • Boating
  • Outdoor tennis court
  • Handball
  • Volleyball
  • Bocce
  • Golf course
  • Billiards/ Pool tables
  • Table tennis

Services

  • Paid city shuttle
  • Airport shuttle
  • Valet parking
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Swim-up bar
  • Poolside snack bar
  • Picnic area/ Tables
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Live entertainment
  • Garden area
  • Barbeque grills
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Ocean view
  • Resort view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Paid mini-bar
  • Terrace
  • Balcony
  • In-room jacuzzi
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator
  • Microwave

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of USD 355 per person per night in an extra bed. 
  • One child may stay at the price of USD 60 per person per night in an extra bed. 
  • One child under the age of 3 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Playacar Palace - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Bahia Del Espiritu Santo, Esq. Abraira De Arriva, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    1.0 km
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    201

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenPlayacar Palace

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Playacar Palace photos Room Deluxe Resort View
Deluxe Resort View
Bed type: 2 Single beds or Double bed or Sleeping arrangements for 4 persons
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Relax on your private balcony while enjoying the breeze coming off the Caribbean waters. The Deluxe Resort View suite offers everything you need to feel at home including a welcome bottle of wine to toast your arrival in paradise, full mini-bar, Smart TV with YouTube, vTuner and Weather Channel, and plush bathrobes for you to relax in.

Room facilities
    Playacar Palace photos Room SUPERIOR DELUXE
    Superior Deluxe
    Bed type: 2 Single beds or Twin beds or Sleeping arrangements for 4 persons
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Wake up to a gorgeous morning in Riviera Maya. Take in your view of the Caribbean and get ready for a fun-filled day. This guestroom has Smart TV with YouTube, vTuner and Weather Channel.

    Room facilities
      Playacar Palace photos Room HONEYMOON SUITE
      Honeymoon Suite
      Bed type: Double bed or Double bed or Twin beds
      Check Prices
      • Air conditioning
      — Less information+ More information

      Start your life together in comfort and luxury in the spacious Honeymoon Suite. You and your sweetheart can look forward to an amazing time with ocean front views, top shelf drinks, Apple TV with WiFi connection and special apps including, iTunes, Netflix and more*, in-room double whirlpool and more. Max. Occupancy: 2 Adult Guests

      Room facilities
        Playacar Palace photos Room CONCIERGE LEVEL
        Concierge Level
        Bed type: 1 Super King-size bed or Double bed or 2 Single beds
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Take your experience to the next level with our Concierge Level suites. In addition to our standard amenities, guests staying in these rooms will also enjoy amenity upgrades.

        Room facilities
          Playacar Palace photos Room SAND SUITE
          Sand Suite
          Bed type: Double bed
          Check Prices
          • Air conditioning
          — Less information+ More information

          Start working on your tan as early or as late as you want from your oceanfront suite with direct access to the beach solarium. Enjoy the warm Caribbean breeze from the ocean front bench outside your suite. In addition to our standard amenities, guests staying in these rooms will also enjoy upgraded amenities.

          Room facilities
            Playacar Palace photos Room GOVERNOR SUITE
            Governor Suite
            Bed type: Double bed
            Check Prices
            • Air conditioning
            — Less information+ More information

            Live the Palace Life in Playacar Palace’s Governor Suite. Experience everything a luxury vacation should be with ocean views, private balcony, spacious living room, Smart TV with YouTube, vTuner and Weather Channel, and more.

            Room facilities

              How to reach hotel

              hotel Playacar Palace - Playa del Carmen Playa del Carmen location
              Show big map »

              Hotel Address:

              Bahia Del Espiritu Santo, Esq. Abraira De Arriva, Playa del Carmen, Mexico, 77710

              Get directions
              City Center
              • Playa del Carmen
                1.0 km
              Airports
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  12 pm
              • Number of floors:
                5
              • Number of rooms:
                201

              Hotel Awards

              MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenPlayacar Palace

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge

              Playacar Palace Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              Popular areas

              • City Center - 900 m

              Places of interest

              • Terminal foránea de autobuses ADO - 1.0 km
              • Plaza Quinta Alegria - 1.1 km
              • Kool Beach Club - 1.6 km

              Convention centers

              • 5th Avenue - 2.8 km

              Monuments and Landmarks

              • Disabled-friendly beach - 300 m
              • ADO International Bus Station - 300 m
              • 28 de Julio Square - 800 m
              • Church of Guadalupe - 3.2 km

              Galleries

              • Mahi Golf Course - 2.2 km

              Marina

              • Playa del Carmen Maritime Terminal - 200 m

              Local attractions

              • Xaman Ha Aviary - 2.2 km
                Paseo Xaman-Ha, Playa del Carmen
              • Temazcal Natura - 3.4 km
                Monte de los Cibeles, Playa del Carmen
              • Cenote Chaak Tun - 4.4 km
                Av. Juarez, Playa del Carmen
              • Sian ka'an Jeep Tour Expedition - 3.4 km
                Monte de los Cibeles, Playa del Carmen
              • Casa Cenote - 3.5 km

              Near the hotel

              • Riviera Art Gallery - 1.1 km
                20th Street between 5th Av. & 10th Av., Playa del Carmen
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  5
                • Number of rooms:
                  201

                Hotel Awards

                MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenPlayacar Palace

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge

                Hotels nearby
                Cities nearby

                Playacar Palace Reviews

                Guest reviews are submitted by our customers after their stay at Playacar Palace

                Average guest rating

                9.0out of 10
                Superb
                Based on 73 reviews

                Rating by category:

                Rooms
                9.5
                Service
                9.6
                Value
                8.4
                Location
                9.9
                Dining
                9.0

                Guest reviews

                • Connie
                  June  2016
                  8.6

                  Relaxed, pampered vacation, excellent level of service, almost all of the staff seem to be genuine in their desire to be kind to all guests.

                  Great room, beautiful views, great food, wonderful service. Special appreciation to Miguel and July and the manager in the Italian restaurant, Porfirio and Olivia in International restaurant, concierge Selene, Susana in nail salon, Cristal in lobby bar. Really enjoyed the guitar player and the tenors. Took ferry to Cozumel and rented a jeep to tour island, great day with good food at the Palace there.

                  Sometimes was very noisy at the pool and some guests played their own loud music at pool and on beach, would have appreciated if that had not been allowed. We were told that we could have a higher end of alcohol in our room, asked several times, it never arrived. My husband walked down to the bar and asked for it, it was not displayed behind the bar. A little disappointed since it had been promised but not a deal breaker, certainly were lots of available drinks.

                How to reach hotel

                hotel Playacar Palace - Playa del Carmen Playa del Carmen location
                Show big map »

                Hotel Address:

                Bahia Del Espiritu Santo, Esq. Abraira De Arriva, Playa del Carmen, Mexico, 77710

                Get directions
                City Center
                • Playa del Carmen
                  1.0 km
                Airports
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Number of floors:
                  5
                • Number of rooms:
                  201

                Hotel Awards

                MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenPlayacar Palace

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge